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HOW CAN WE HELP?

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Got questions? We have answers.

Below you will find some of common questions we get with regards to our cruises, accommodations, payment, etc. If you still have questions, please don’t hesitate to email us.

Got questions? We have answers.

Below you will find some of common questions we get with regards to our cruises, accommodations, payment, etc. If you still have questions, please don’t hesitate to email us.

Where is the 'Strea' yacht docked?

We are docked at Aruba Surfside Marina (Pincho’s Pier). The Marina is located directly on Surfside Beach between the Reina Beatrix Airport and Oranjestad along the main road of L.G. Smith Boulevard. See the Google map (bottom of the page) for a visual reference.

How far are you located from the cruise ship terminal?

It is 1 mile from the cruise terminal, due east in the direction of Reina Beatrix Airport. It’s about a 3-minute drive from Oranjestad. Please see reference the Google maps at the bottom of the page. The cruise terminal is located in downtown Oranjestad (look for ‘Aruba Ports Authority’ on the map).

How far are you located from the high-rise hotels?

It’s about 5-6 miles from the hotel area, depending on where you are staying, an estimated 16-minute drive from the Eagle Beach and Palm Beach are. Please see reference the Google maps at the bottom of the page.

Where do you snorkel?

We snorkel at the Mangel Halto Reef. This is located in the district of Pos Chiquito on the south side of the island. When we depart from Surfside Beach, we will travel East along the coastline (within the lagoon). At Mangel Halto we will park near one of the reef islands and go snorkling.

Do you have snorkeling gear on board?

Yes! And using them is free of charge.

What does BYOFD mean?

Bring Your Own Food and Drinks

What is your cancellation policy?

Cancellation policy:

  • Cancellations within the last 47 hours prior to the scheduled trip and you will be charged the full amount
  • Cancellations between two weeks and 48 hours – prior to the scheduled trip – and you will be charged 50% of the total price
  • Cancellations anytime before two weeks – prior to your trip -, no charge.

 

Please read our general policy on our website.

What do you require to secure a reservation?

When you book a cruise with us, a Credit Card Charge Authorization form will be emailed to you. Please fill out the form and send it back within 24 hours in order for us to secure your booking. This will conclude your reservation and guarantee your booking.

The credit card information is to secure your reservation; we will not charge now. You pay for the trip on the boat with your credit card (only Visa, MasterCard or Discover and 4% extra charge) or cash.

Is your yacht kid/ family friendly?

Strea is a very kid/family friendly boat. We have a lot of space on board for toys, floats and portable cribs. If you don’t have a portable crib, we can provide one for you. Strea is equipped with life jackets for babies; these are mandatory to wear during the trip.

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Contact Us

U.S. Phone: +1 315 636 0663
Aruba Phone Esther: + 297 744 5100
Email: streacharters@gmail.com

Location of boat

Surf Side Marina
Oranjestad, Aruba
(see map below)

Departure Hours

Departure everyday. Possibility for morning or afternoon cruises.

Timeslots

Morning snorkel: 9:30 AM – 1:30 PM
Afternoon snorkel: 3:00 PM – 7:00 PM
Sunset cruise: 5:00 PM – 7:00 PM

Timeslots can be flexible depending availability and the time of the year (time the sun sets)

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